Privacy Policy 1malaysia88— Protecting Your Personal Data

To allow you to use the 1malaysia88 platform safely and smoothly, we need to collect certain information. This collection is carried out transparently and only for the purposes stated in this policy. There are two main categories of information we collect.

Information you provide directly:

• Your full name as stated in your official identification document.
• Date of birth for age verification purposes — users must be 18 years of age or above.
• An active email address to be used for official communications and account recovery.
• Mobile phone number for two-factor authentication (2FA) and transaction notifications.
• Bank account or digital wallet details registered for deposit and withdrawal processing.
• A copy of your identification document (MyKad or passport) during the KYC process.

Information collected automatically:

• Your device's IP address and associated location data.
• Device type, operating system, and web browser version in use.
• In-platform activity data such as games played, total wagering amounts, and transaction records.
• The time and duration of each of your login sessions.
• Cookie data and other tracking technologies as described in Section 5.

Below is a summary of the types of data, the purpose of collection, and their retention periods:

Every piece of information we collect has a clear and legitimate purpose. We do not use your data for any purpose beyond what is stated here, and we do not sell your personal information to any third party for marketing purposes.

• Account management: Creating, verifying, and maintaining your account on the 1malaysia88 platform so it remains secure and accessible at all times.
• Transaction processing: Processing your deposits, withdrawals, and any fund transfers within your account quickly and accurately.
• Identity verification (KYC): Meeting mandatory anti-money laundering (AML) and fraud prevention compliance requirements set by regulatory bodies.
• Platform security: Detecting and preventing fraudulent activity, unauthorized access, or the use of multiple accounts by the same individual.
• Service improvements: Analyzing usage patterns in aggregate (not individually) to improve the platform's interface, speed, and overall experience.
• Service communications: Sending you important notifications regarding your account, transactions, security updates, and changes to our terms.
• Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and support our responsible gaming program.
• Relevant marketing: With your consent, sending offers and promotions tailored to your interests — you may unsubscribe at any time.

1malaysia88 only processes your data on a solid legal basis: either for the fulfilment of a contract (services you have requested), legal obligations, the legitimate interests of the platform, or explicit consent you have provided.

The security of your personal information is 1malaysia88's absolute top priority. We continuously invest in the latest security infrastructure to protect your data from cyber threats, unauthorized access, and data breaches.

• 256-bit SSL encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3 — the same industry-leading standard used by banking institutions.
• Password storage: Your password is never stored in its original form. We use the bcrypt hashing algorithm with a unique random salt for every account.
• Two-factor authentication (2FA): An additional security layer that requires verification through your registered phone number each time you log in from a new device.
• 24/7 Monitoring: Our cybersecurity team continuously monitors platform activity to detect any suspicious behavior in real time.
• Data isolation: User personal data is stored in server environments isolated from the main operating systems, with strict access controls in place.
• Regular security audits: Our platform undergoes regular independent penetration testing and security audits by qualified third-party firms.

1malaysia88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, there are certain situations where we need to share some of your information with selected and trusted third parties.

• Payment processors: Payment service providers such as the bank or digital wallet you select during deposit or withdrawal — only the information necessary to process the transaction is shared.
• Game service providers: Game software providers such as slot and live casino providers may receive your player ID (not your full name) for game delivery purposes.
• Identity verification service: A registered third-party KYC platform that complies with local data protection laws, used to help verify your identity.
• Regulatory bodies and law enforcement: We are legally required to disclose certain information to authorities upon receipt of a lawful request.
• Professional advisors: Lawyers, accountants, or auditors bound by strict professional confidentiality obligations.

All third parties working with us are required to meet data protection standards equivalent to our own privacy policy. We only engage providers we have evaluated and trust to maintain robust data security practices.

The 1malaysia88 platform uses cookies and similar tracking technologies to enhance your experience, maintain login session security, and analyse overall platform performance.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as Login session verification and security. These cookies cannot be disabled.
• Functional cookies: Saving your preferences such as interface language, display settings, and frequently used account information for your convenience.
• Analytics cookies: Helping us understand how users interact with our platform in aggregate, for continuous improvement purposes. Data collected is anonymized.
• Marketing cookies: Used to personalise the ads and promotions you see. You may decline these cookies without affecting the core functionality of the platform.

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or your experience on our platform. For guidance on managing cookies in major browsers, please refer to your browser's official documentation.

You have clear and enforceable rights regarding the personal data we hold about you. 1malaysia88 fully respects these rights and provides easy channels for you to exercise them.

To exercise any of the above rights, contact our customer support team via the in-platform live chat. We will verify your identity before processing any request to ensure the security of your data.

Your data is stored in secure data centres that comply with international standards. Our primary servers are located in the Asia Pacific region to ensure low latency for Malaysian users and to meet local data sovereignty requirements.

In certain situations, data processing may involve servers located outside Malaysia — for example, when using cloud services from trusted international providers. When this occurs, we ensure that:

• The recipient country has an adequate or equivalent level of data protection.
• Internationally recognized standard contractual clauses are used to protect your rights during data transfers.
• The cloud providers we use hold internationally recognized security certifications such as ISO 27001 and SOC 2.

Our data retention periods are as specified in the Section 1 table. Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

The 1malaysia88 platform is strictly for adults aged 18 and above. We do not knowingly collect or process any personal information from minors.

We use age verification systems during registration and throughout the KYC process to ensure only eligible individuals can register and use our platform. If we discover that an account was opened by someone under 18, the account will be closed immediately and all associated data will be deleted.

If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately via customer support. We will take prompt action to investigate and address the matter.

1malaysia88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The date of the latest update will always be displayed at the top of this document.

• For minor changes or changes that do not materially affect your rights, we will update this page without a separate notice.
• For significant changes that affect how we use your data, we will provide clear notice via email or an in-platform notification at least 14 days before the changes take effect.
• Continued use of the platform after the effective date constitutes acceptance of the changes made.

We encourage you to review this page regularly. Previous versions of this Privacy Policy are available upon request from our support team for historical reference.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

• Live chat: The fastest way — click the chat icon at the bottom corner of the platform to connect directly with our support agents available 24 hours a day, 7 days a week.
• Official email: Send your written enquiry to [email protected] — we aim to respond within 1 business day.
• Data rights requests: For formal requests relating to data access, correction, or deletion, please clearly state the type of request in your message to help us process it faster.

All privacy-related enquiries are handled by our dedicated Data Privacy Officer to ensure every case is managed carefully, accurately, and within the timeframes set out in our policy.